Exchange Policy
Did not like the color? or Did the size not fit you fine? Please do not worry, relax and sit back. We will soon arrange a reverse pickup to collect the products, please make sure the items are unused. The reverse pickup process takes 48 working Hours time (Mon to Fri from 9:00 AM to 5:00 PM) from the request raised. Also, it takes 3-5 working days for those products to reach back to our ware house. We dispatch the new exchanged products as soon as we receive them back and get an approval from our quality team.
We would request you to please be patient as the whole process will take of
approximately 8-12 working days depending on your area and pin code. For example if you have raised a request on Saturday which is a holiday then the reverse pickup would be done anytime before Tuesday 5:00 PM, the products will reach back to our warehouse anytime before Monday and new exchanged products will be sent to you within 24 hours.
As a Global practice, for all our innerwear and intimate wear there is no exchange.
Please refer our size chart your choice of colours prior to purchase.
We would request you to please click on the below link to raise your size or color
exchange request.